Workplace Expectations Versus Reality: Are Millennials So Different?

Abstract

For a growing number of employers, understanding the needs and expectations of employees, especially those of Millennial generation, is crucial. The purpose of this research is to determine the gap between expectations and reality in the Latvian job market with a major focus on generational differences and Millennials. The quantitative study is based on empirical data gathered by an online survey (n = 2010). A structured questionnaire measures the differences between expectations and reality in respect to five aspects of the work environment (work–life balance, job meaningfulness, salary and transparency of remuneration system, career and growth possibilities, and relationship with colleagues and management). The results highlight significant differences between workplace expectations and reality. In relationship to all examined aspects gaps between expectations and reality for Millennial generation, employees, however, are much smaller than for other generations leading to the conclusion that Millennials more often get what they want. The managerial implications for employers are related to ensuring transparency of HR systems—remuneration, career growth, and improving work–life balance.