Workplace dysfunction and intellectual freedom in public libraries

Abstract

This chapter explores the effect of workplace dysfunction on the practice of intellectual freedom in public libraries by presenting the results of a survey distributed to public library workers across the United States. The survey asked respondents about their experience encountering dysfunctional library scenarios identified as likely to impact intellectual freedom practices. Results show that library workers generally feel that they can uphold intellectual freedom principles in their workplaces. However, responses point to workplace issues that undermine library workers’ ability to uphold intellectual freedom principles. These issues are especially prevalent among library workers who do not hold an MLIS degree or are working in nonsupervisory positions. Opportunities to address workplace issues that affect intellectual freedom include improving the resources devoted to training and education about intellectual freedom, increased support from library leadership and board members to build trust with other library workers, and improved communication about library policies and procedures.