Workplace Cultural Trait and Performance of Globacom, South East, Nigeria

Abstract

The main objective of this study is to examine the impact of workplace cultural trait on employees’ performance in Globacom, an international organisation in Nigeria. Primary data was utilised, while data was collected from 197 respondents being the sample size. The study adopted the survey research design, while the Ordinary Least Square statistical tool was used in testing of posited hypotheses. The findings revealed that, workplace cultural traits have significant impact on employees’ productivity and service delivery, being proxies for employees’ performance in Globacom Nigeria. The study therefore recommends that, Globacom Nigeria should carry out periodic audits of its workplace culture to ascertain continued relevance of the existing culture in the firm and to what extent the corporate values are shared among members of the organization. Globacom should introduce workplace culture profile like performance appraisal. This will constantly provide an in-depth analysis of the extent the various traits of culture (involvement, consistency, adaptability and mission) being practiced in the organization influence employee’s behaviour and productivity. This implies that the culture of teamwork, information and resource sharing, continuous building of technical and professional capacities of employees should be prioritised, to improve and sustain quality service delivery.