Workplace and Social Support in Ameliorating Managerial Burnout in the Food and Beverage Industry

Abstract

The effect of sources of support, i.e. supervisory, collegial, subordinate, family and friend support, on burnout was studied by asking managers to rank each source of support as to the amount of advice, feedback, information, assistance, and encouragement given them. Sources of support were correlated with three dimensions (Emotional Exhaustion, EE; Depersonalization, DP; and Personal Accomplishment, PA) of the Maslach Burnout Inventory and with various demographic factors.Findings show women have a significantly higher burnout rate with less subordinate support than men do. Single people have a significantly greater burnout rate than married people and perceive significantly less supervisory and family support. Older, married men who have remained longer with one company perceive more support and less burnout than do their younger, single (male and female), female counterparts who frequently change jobs and companies.