Abstract
In this paper we propose an extension of the job shop models that are used in the theoretical studies, that can explain the differences between the results of theoretical studies and empirical studies into the effects of workload control on performance. The extension assumes that the workload level affects the effective processing times in a shop and is based on the results of empirical research on the relationship between workload and shop performance. Using computer simulation we investigate the effects of workload based work order release on the shop performance under the new job shop model. The simulation results confirm the effect of workload control on shop performance found in empirical studies, and show that, under certain conditions, without workload control the shop performance can become unstable
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