Abstract

PurposeThis study aims to explore the relationship between work–life balance and employee retention by examining the mediating role of psychological empowerment among software firms based in India.Design/methodology/approachThe study collected 283 responses by using a structured questionnaire and interview method. Structural equation modeling (SEM) was used to validate the hypothesized research model for examining the consistency and sturdiness of the study variables by applying AMOS 20.FindingsThe result reveals that psychological empowerment partially mediates the relationship between work–life balance and the retention of professionals. This indicates that a high degree of psychological empowerment strengthens the relations between work–life balance and the retention of professionals.Research limitations/implicationsThe research outlined a best-fit model of psychological empowerment as a partial mediator among work–life balance and the retention of professionals. The study presents a set of sensible and practical aspects where work–life balance and retention of professionals can aid in developing and generating commitment to the organization which could offer new insights for software professionals, managers and practitioners.Originality/valueThis study emphasized that psychological empowerment helps in enhancing dedication, loyalty, integrity, allegiance and trustworthiness among employees, thus playing a role between work–life balance and the retention of professionals.

Highlights

  • The Indian economy is currently witnessing a rapid increase in job opportunities in the information technology sector, where automation and computerization provide ample opportunity

  • Findings of the study This research paper aims to explore the relationship among WLB, psychological empowerment (PE) and retention of professionals (RPs) in software companies based in India

  • We found that the correlation among WLB and RPs is moderate, whereas the correlation is comparatively high between WLB and PE

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Summary

Introduction

The Indian economy is currently witnessing a rapid increase in job opportunities in the information technology sector, where automation and computerization provide ample opportunity. The progressive growth in the economy has facilitated the creation of technology jobs in the information technology sector with attractive salary and other benefits. India has embarked upon a journey of software development and transformation with a vision to increase gross domestic product (GDP) and create a significant place in the world economy. Published in European Journal of Management Studies. The full terms of this licence may be seen at http:// creativecommons.org/licences/by/4.0/legalcode

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