Abstract

The transition from manual, cash-based ticketing procedures to a cutting-edge digital system represents a pivotal advancement in modernizing India's public bus transportation. This research paper delves into the working model of e-ticketing for public buses, aimed at addressing long-standing challenges of wait times, operational hurdles, and inefficiencies inherent in traditional systems. By leveraging state-of-the-art digital technology, this initiative aims to revolutionize the public transportation experience, enhancing security, convenience, and operational efficiency for both administrators and passengers. Thus, to provide an agile and smooth ticketing experience, we have proposed the smart application. [4] Key objectives of this research include the elimination of manual cash transactions, reduction of wait times, and mitigation of operational inefficiencies. Through the implementation of a digital ticketing system, the paper explores how transaction processes are streamlined, providing passengers with a seamless interface for ticket purchases. Not only does this innovation enhance transaction security, but it also fosters a more agile and responsive public bus transportation system. The research assesses the tangible benefits of the digital ticketing solution, highlighting its role in increasing passenger flexibility and reducing congestion through shorter wait times and improved traffic flow. Real-time data analytics are examined as a critical tool for administrators, enabling enhanced resource allocation and informed decision-making processes. This paper presents a comprehensive analysis of the working model of e-ticketing for public buses, offering insights into its functionality, implementation challenges, and the transformative impact it has on India's public transport sector. By promoting a more sophisticated and user-friendly framework, the research underscores the potential of digital ticketing solutions to redefine the landscape of public transportation, paving the way for a more efficient and accessible urban mobility system in India. Key Word: E-ticketing, Public buses, Digital technology, Operational efficiency, Urban mobility

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