Abstract

Modern developments in technology have changed the way we socialize, communicate and work. Globalization, Information and Communication Technologies, digital culture and the increase in the amount of technology available for online communication mean that more organizations are implementing virtual teams. The growth in the use of virtual teams in organizations has incited researchers to investigate the different aspects, factors and challenges of these teams. This article uses a systematic literature review and a bibliometric analysis of virtual teams to identify the most relevant articles on the subject. These articles are then thoroughly reviewed and finally, a summary is made of all the research published over a five-year period. The systematic review of literature proposed by Ramey and Rao [1] and enhanced by Pulsiri and Thesenvitz [2] was used to examine the Scopus and Web of Science databases to identify the theories, research problems, research methodologies and results of 2354 studies on virtual teams published between 2015 and 2019. The main topics of the existing research in the field are reviewed, and the main limitations, problems and existing gaps in research are presented.

Highlights

  • Crises, wars, disasters and epidemics have triggered or accelerated changes in all types of activities, including the ways we live and work

  • RESEARCH METHODOLOGY The aim of this research was to use a systematic literature review (SLR) and a bibliometric analysis to investigate virtual teams working on programming projects

  • The articles and documents were obtained from the databases so that they could later be analyzed to find the information about the research topic

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Summary

Introduction

Wars, disasters and epidemics have triggered or accelerated changes in all types of activities, including the ways we live and work. The COVID-19 outbreak is a global health challenge. Health authorities suggest that ‘‘it is time for businesses, hospitals, schools and citizens to start preparing’’. Many companies have chosen to reduce risks by using remote working or working from home to prevent employees from being in close contact and spreading the virus [3]. Globalization, improvements in information and communication technologies (ICTs), the increase in the number of remote workers and the emergence of computer-mediated groups, have led to changes in how workers communicate and collaborate in organizations. The knowledge economy and digital culture, The associate editor coordinating the review of this manuscript and approving it for publication was Jenny Mahoney

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