Working from Home during COVID-19: An Exploratory Study on Experiences and Challenges of Women in Construction

Abstract

Early studies on the COVID-19 pandemic suggest that the working from home (WFH) mandate and unusual caregiving arrangements have dramatically impacted the employment of women, especially those with young children. This study explores women’s perceptions of the WFH mandate arrangement. Data were collected from the female workforce in the Australian construction industry using an online questionnaire. The specific objectives were to (i) explore their WFH experiences; (ii) examine their perceived impacts of WFH challenges on work activities and performance; and (iii) explore the relationships among critical challenges, the respondents’ demographic characteristics and their overall satisfaction with WFH and preference for WFH after COVID. Although most respondents were new to the WFH arrangement, there is evidence suggesting that they were adapting well to the sudden shift to a WFH arrangement. Sixteen (out of twenty-two) challenges recorded positive perceived impacts on work activities and performance. The top three critical challenges were (i) mutual trust between you and your work supervisor; (ii) availability of suitable space at home; and (iii) information and communication exchanges via virtual meetings. The respondents also indicated positive satisfaction with a WFH arrangement along with perceived positive work performance while WFH. Most of them indicated high preference for WFH after COVID, which was positively correlated with the level of education attainment. The critical challenges identified together with a set of negative factors might be useful for employment organizations to re-optimize their WFH practices.