Abstract
Work-from-home has gained swift and massive adoption due to technological advancement and the large-scale disruption evoked by the COVID-19 pandemic. Work-from-home, also called telecommuting, involves performing work/business responsibilities from a non-office location or typically from home. The work-from-home format has garnered acceptance as the alternative to traditional office work, but it is not without disadvantages. Thus, a thorough insight into the mechanism of the work-from-home format and how it relates to engagement is necessary for organizational leaders and human resource practitioners to cultivate engagement of remote workers. This article illustrates the current state of scholarly research on work-from-home engagement by using the lens of an integrated literature review. This article explains the forces accompanying the work-from-home format and their interactions with employee engagement. The article proposes a conceptual framework of the work-from-home engagement field. The constructs of the work-from-home engagement field, which are the work-from-home positive forces, negative forces, and positive-negative forces, are explained, and the critical implications for human resource management are highlighted.
Highlights
1.1 The ProblemThe severe global health crisis has triggered an economic downturn and impacted social life due to government measures such as social distancing rules, stay-at-home orders, business lockdowns, and curfews
As of January 2021, the number of employees residing in countries with COVID-19‐related workplace closure is persistently high compared to the 85 percent peak reached in late July 2020 (International Labour Organization [ILO], 2021)
4.1 Theoretical Implications COVID-19 brought a new reality to the world of work and has presented a new way of thinking about work-from-home engagement
Summary
The severe global health crisis has triggered an economic downturn and impacted social life due to government measures such as social distancing rules, stay-at-home orders, business lockdowns, and curfews. The COVID-19 pandemic has produced critical disturbances in workplaces globally. The problems imposed by the COVID-19 pandemic prompted new ways of working. Many organizations have adopted the Work-From-Home (WFH) format in dealing with the unprecedented situation. According to International Labour Organization (ILO) assessments, in early January 2021, 93 percent of the world's workers live in countries with workplace closure measures. As of January 2021, the number of employees residing in countries with COVID-19‐related workplace closure is persistently high compared to the 85 percent peak reached in late July 2020 (International Labour Organization [ILO], 2021)
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