Abstract

The most challenging issue in Industry 4.0 is the reduction of the human workforce. This study proposes a mastery concept in identifying a job that can be replaced in Industry 4.0 by machine and a job that hardly replaced by machine. It explains in a job matrix format distinguishing types of jobs that need machine or technologies for optimization and jobs that require compassionately for maintaining an identity as a human being. The matrix defines the nature of a job into a routine human to human interaction, complex human to human interaction, human to machine interaction, and finally machine to machine interaction. The job matrix can become a tool for an organization to develop strategies in the Industry 4.0. The research was based on a qualitative method where secondary data gathered from the literature review analysis. The routine job and non-compassion task required will be replaced by machines and technologies. While, job nature with complexity in decision-making, creativity, innovation, and compassion will remain sustainable in the Industry 4.0.

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