Abstract
The rapid changes in the business environment compel organizations to find new strategies for operations. The notion of agility became the most predominant and popular strategy for dealing with an unpredictable environment. Despite the importance of workforce agility, literature has mainly focused on manufacturing and organizational agility, although it stresses requiring an agile workforce. The shortage of study brought limited knowledge and practice in the discipline affects the behaviour of enterprises. This article aims to provide significant research insights by exploring an extensive survey of the available literature on workforce agility. Also,it identifies various workforce agility drivers and organizational practices. It is found that an agile workforce simultaneously possesses multiple interdependent capabilities benefiting organizations operating in highly uncertain environments.
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