Workflow as a Tool in the Development of Information Systems

Abstract

This chapter proposes a cooperative methodology for information system (IS) development, focusing on the end user’s collaboration in the process, providing the training and tools required to obtain the characteristics of the processes in which he/she is involved and actively integrating the user in the IS development team. Each of the steps involved in IS development is coordinated by a meta-CASE tool based on a workflow management system (WfMS). An important characteristic of the authors’ methodology is the utilization of tools that allow to realize functions of reengineering to adapt existing systems allowing to add new functionalities or modifying the already existing ones. This methodology provides a high degree of reliability in the development of the system, creating competitive advantages for the organization by reducing times and costs in the generation of the information system (IS).