Workflow Analysis and Strategic Job Analysis

Abstract

Chapter Overview This chapter focuses on discussing the concepts of workflow analysis and job analysis. It discusses the significance, purpose, and steps involved in workflow and job analysis. Furthermore, it carries out a discussion on the shift in concept and practice from traditional job analysis to strategic job analysis. Themes such as dejobbing, strategic job modelling (SJM), and competency mapping are discussed in the light of strategic job analysis. Learning Objectives To get familiarized with the concepts of workflow analysis and job analysis To develop an understanding of the need, significance, purpose, and outcomes of workflow analysis and job analysis To understand the rationale of why and how traditional job analysis has evolved into strategic job analysis To understand concepts such as dejobbing, SJM, and competency mapping in the light of strategic job analysis OPENING STORY The Future of Work The world of work is undergoing a major process of change. There are several forces transforming it, from the onward march of technology and the impact of climate change to the changing character of production and employment, to name a few. In order to understand and to respond effectively to these new challenges, the International Labour Organization (ILO) has launched a ‘Future of Work’ initiative. The ILO understands the need to respond effectively to the world of work and ongoing changes in order to be able to advance its mandate for social justice. The Future of Work initiative is the centrepiece of the ILO's activities to mark its centenary in 2019. Future of Work initiative timelines 2016: A broad framework is needed to give the Future of Work initiative the necessary structure and focus for concrete results to be obtained. In 2016, all ILO member states are invited to undertake national ‘Future of Work’ dialogues structured around four ‘centenary conversations’ : • Work and society • Decent jobs for all • The organization of work and production • The governance of work 2017–2018: In 2017, a high-level Global Commission on the Future of Work will be established. Its purpose will be to examine the output from the national dialogues and other input it may consider necessary. The commission will publish a report and recommendations in the course of 2018.