Abstract

This article contributes to emergent research by examining the linkage between work–family stressors and their effect on work-family satisfaction (WFS) at a metropolitan municipality in South Africa. Extant literature on stress has either not adequately examined the linkage between domain specific stressors and domain specific satisfaction or have suggested models with direct connections. The present study suggests a mediating model and assesses the mediation. Specifically, it claims that sense of coherence (SOC) plays a mediating part in the in the work and family stressors - WFS relationship. This mixed methods research applied a variance-based structural equation modelling (Partial Least Squares) to a sample of 307 professional level employees at a metropolitan municipality in South Africa. The finding supports the importance of SOC and its influence on WFS. Additionally, mediation hypotheses theorise how SOC plays a critical mediating influence in the work-family stressor-WFS relationship. Data analysis suggest that (a) work stressors and WFS interrelated in a manner that SOC fully mediated the effect of work stressors on WFS (b) SOC partially mediated the relationship between family stressors and WFS. The findings have both theoretical and practical implications.

Highlights

  • Individuals encounter stress in their everyday life at work and home

  • As a result, drawing on Lazarus’s (1991) transactional theory, this study proposed that individual employees at a metropolitan municipality in South Africa daily contend with work and family stressors

  • The Fornell and Larcker (1981) principle that requires the square root of the average variance extracted (AVE) to be of greater value than any of those inter-factor correlations was applied

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Summary

Introduction

Individuals encounter stress in their everyday life at work and home. Because of this, contemporary workplaces have designed and adopted benefitting practices that assist employees with the management of their work and family stressors towards achieving satisfaction and improved performance (Michel, 2015). Ko and Hur (2014) suggest that there is a need to understand the effects of these benefits on employee outcomes at work and home. Ko and Hur (2014) suggest that there is a need to understand the effects of these benefits on employee outcomes at work and home Most scholars of these practices examine their outcome on performance and behaviour (Kossek, Baltes & Matthews, 2011).in addition to workplace benefits, employees use their personal resources (Hobfoll, 2001)to address stress in their environment in order to achieve satisfaction with work and family situations. Scholars have reported that irrespective of high work stressors, individuals find satisfaction with work situations (Klassen & Chiu, 2010) This implies that intervening factors could be responsible for the derivation of such satisfaction in the face of stressors. The present study examined SOC as one of those intervening factors

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