Abstract
Problem statement: The use of a mediation model for understanding the mediating impact of work-family conflict on the relationship between role overload and emotional exhaustion has not been given much attention. Approach: This study tested a mediation model consisting of emotional exhaustion as the dependent variable and role overload as the independent variable, with work-family conflict as its mediator. Data were gathered from a sample of 220 female junior physicians aged 40 years and below, having at least one child as well as working full-time in 14 public hospitals in Malaysia, using self-administered questionnaires. The data were analyzed using correlation and multiple regression analyses. Results: Results of correlation analyses revealed that role overload was significantly related to work-family conflict and emotional exhaustion and work-family conflict was significantly related to emotional exhaustion. Results of a series of multiple regression analyzed indicated that work-family conflict partially mediated the relationship between role overload and emotional exhaustion. Conclusion/Recommendations: Junior physicians who experience role overload seem to be more emotionally drained and seem to experience greater conflict between work and family roles. There is a need to reduce the role overload that physicians experience by reviewing the ratio between physicians and patients and re-assessing the number of work hours and the weekly frequency of on-calls. Limiting on-call frequency and hours may be more likely to reduce work-family conflict as well as emotional exhaustion.
Highlights
Participation in one role makes it more difficult to participate in the other
This study examined the mediating role of workfamily conflict in the relationship between role overload and emotional exhaustion among female junior physicians
The results indicate that role overload could increase the work-family conflict experienced by physicians which in turn could increase the emotional exhaustion experienced by them
Summary
Participation in one role makes it more difficult to participate in the other. The experience of work-family. A among physicians, several researchers have studied study on gender differences in workload among reduced workload as a condition that could reduce the professionals has shown that men spent more time in conflict (Greenhaus and Beutell, 1985; Lingard and professional work and women more time in childcare Francis, 2006) while other researchers have studied the and women perceived themselves as responsible for consequences of the conflict including emotional childcare activities at home (Bergman et al, 2008) This exhaustion (Innstrand et al, 2008; Baron and Kenny, illustrates that apart from paid work, female physicians 1986a; Bergman et al, 2008; Fu and Shaffer, 2001). The emotional which the role pressures from the work and family exhaustion experienced has been associated with domains are mutually incompatible, such that various organizational outcomes such as turnover, lack
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