Work Team, Lean Manufacturing Production and Information Systems Transform an Enterprise

Abstract

This study, an applied research, presents results of continuous improvement strategy implementation, deployed during ten years, into electrical motors manufacturing enterprise. Strategies substantiated on work teams, lean manufacturing production system and information system. The company started with two work teams, one in production, and another in the maintenance area. Up to last days’ count with 62 work teams. The evolution of the work teams started since traditional teams up to interdependent self-designed teams, comprising specialists and multidisciplinary leader. This continuous improvement philosophy impact has been reflected in the creation of high-performance standards manufacturing process, organizational culture transformation, customer satisfaction level, zero defect philosophy implementation, and 100% continuous productivity flow. New concepts and techniques were implemented during the evolution of work team strategy, having a clue support: Information and communication technology, professional training, recognition and rewards, and continuous improvement.