Work Stress and Outcome of Stress Among Malaysian Managers

Abstract

Work stress is always associated with managers’ satisfaction, mental and physical well-being. Nevertheless, there are limited studies on causal relationship of stressors, satisfaction, organization and mental and physical well-being by using SEM (structural equation modeling) analysis among managers in Malaysia. The purpose of the present study is to ascertain the causal relationship of stress and the outcome of stress on managers’ well-being. This was a cross sectional research, which consisted of 338 managers from various private sectors in Klang Valley and Kuala Lumpur, Malaysia. Pressure management indicator questionnaire was used as the measurement instrument in this study. The SEM results indicate that work stress has direct effect on satisfaction, mental and physical well-being. Meanwhile, satisfaction has direct effect on organization and mental well-being, organization has direct effect on mental well-being and mediators also have been identified in the study. The impact of work stress shows that mental well-being has greater effect on physical well-being compared to work stress.