Abstract
The present study aims to investigate the relationship role conflict, job control, social support and job performance among administration staff in University Utara Malaysia (UUM),Kedah.The research was designed by using quantitative approach and survey was conducted between 6th until 17th April, 2014 in UUM.Besides, 215 questionnaires were collected to analyze the data.Results indicate that a positive and significant relationship found between job control, social support and job performance. Besides, results indicated social support moderate between role conflict and job performance showed significant relationship.Practical implication of this study able to contributes to the UUM employees to be aware of the work stress issues in their workplace and able to maintain their job performance.
Highlights
Over the past few decades the stress had became growing dilemma in organization and cause unfavorable effects on job performance
The purpose of this study is to examine the relationship among role conflict, job control, social support and job performance among administrative employees in University Utara Malaysia (UUM), Malaysia
The main focus of present study is to investigate the relationships between role conflict, job control, social support and job performance among 322 the UUM administration employees
Summary
Over the past few decades the stress had became growing dilemma in organization and cause unfavorable effects on job performance. There are many barriers that affect the employees in the employment world especially work stresses play big part in organization. Work stress often affects the employees in the workplace, where each employee will feel it at least once in their workplace. A study revealed work stress has been becoming challenges to the employers because this issue is rising in employment world [2]. The employers should realize that stress cannot be avoid or ignore from organization and they have to aware of the employees’ situation in organization and try to find out solutions employees able to handle their work stress in organization and perform well in their job to bring benefits to the organization
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