WORK-RELATED DETERMINANTS OF WELL-BEING AMONG HEALTHCARE PROFESSIONALS

Abstract

While burnout has been extensively examined across many occupations, medical personnel have been considered one of the most susceptible groups. The prevalence of burnout among healthcare workers is particularly concerning due to its detrimental effect on employee behaviors. It is a prominent factor contributing to staff turnover in healthcare institutions. Burnout is a critical constituent and marker of work-related well-being. The objective of this research is to ascertain the process behind personal burnout by studying many significant factors. Initially, the relationships between job satisfaction, extrinsic motivation, and work-related burnout were examined in order to determine whether and how work-related burnout caused personal burnout. The study made the assumption that job satisfaction was a powerful instrument for fostering positive attitudes towards work and inspiring extrinsic motivation in healthcare professionals, which in turn contributed to employees’ well-being. Therefore, we postulated that extrinsic motivation might serve as a potential predictor of work-related burnout, which may forecast personal burnout among healthcare professionals. The Job Satisfaction Survey, Minnesota Satisfaction Questionnaire, and Copenhagen Burnout Inventory were used as the main instruments in a cross–sectional survey to gather the data necessary to accomplish the study objectives. The study sample comprised 218 healthcare professionals employed in five public blood bank units situated in the central area of the Republic of Serbia. The PLS structural equation modeling was applied. First, the analysis determined that job satisfaction had a statistically significant impact on extrinsic motivation and work–related burnout. Second, our research results indicate that work–related burnout is a negative antecedent of personal burnout. On the other hand, the influence of extrinsic motivation on work–related burnout was not statistically significant. Ultimately, we have discovered that work-related burnout serves as a mediator in the relationship between job satisfaction and personal burnout. The originality of the research was reflected in filling the existing literature gap regarding the connection between the variables studied. The study’s uniqueness stems from its distinct conceptualization of the research model. Important implications for healthcare managers were provided regarding the strategy for reducing burnout symptoms and motivating employees through extrinsic factors. It is crucial to focus on increasing awareness among both management and employees on the significance of burnout syndrome and the necessity for early prevention. The issue necessitates a systematic and deliberate approach, involving the cultivation of favorable work mindsets among staff members, placing emphasis on their job satisfaction as the initial priority.