Abstract
In this qualitative study, we present experiences of psychological violence and moral harassment, establishing characteristics of the work organization (WO) from the perception of hospital employees. Participants were 13 women randomly selected from a list of health professionals provided by a Union of Workers of Health Establishments from the south of Brazil. The group was composed of Nursing Technicians and Nursing Assistants (69.22%), Cleaning Assistants (23.07%), and Kitchen Assistants (7.69%). A semi-structured interview with a guiding script served as instrument for data collection. The audio recording transcriptions were submitted to content analysis technique, which generated three thematic categories: 1) experiences of psychological violence, 2) occurrence of moral harassment, and 3) work organization in the health field. The information from the speeches showed substantial evidences of psychological violence and moral harassment suffered by health professionals in the specific context of the study.
Highlights
This occupational violence involving the health sector is considered a worldwide phenomenon (Palácios, 2003)
This category characterizes the expressions of psychological violence that were present in the routine of the health services provided by the workers that were centered in management through injury and management through fear
The consistent information found in the speeches shows substantial evidences of psychological violence and moral harassment suffered by health professionals
Summary
This occupational violence involving the health sector is considered a worldwide phenomenon (Palácios, 2003). It refers to all the forms of aggressive or abusive behavior or even any kinds of acts, postures and attitudes that may cause physical or psychological harm or discomfort in its victims or damage to the property.
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