Abstract
By utilizing boundary theory and distraction-conflict theory, this study attempted to examine the influential process of supportive teleworking practices granting work scheduling autonomy on work-to-family conflict via the mediating mechanism of work interruption initiated from home. The study conducted two-wave online questionnaire survey to obtain a final sample of 277 remote knowledge workers in Taiwan during the peak period of COVID-19 pandemic. Regression analysis was used to examine the proposed relationships. The results revealed that supportive teleworking practices did not directly decrease the level of work-to-family conflict while home-sourced work interruptions fully mediated the negative relationship between supportive teleworking practices and work-to-family conflict. This provides a more nuanced explanation for how and why supportive teleworking practices are beneficial for employees to cope with the challenge of work-home interference under the new ways of working. Our findings simultaneously address evidence-based practices to better deal with mandatory teleworking during potential societal crisis beyond the Covid-19 pandemic.
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