Work frustration in engineering departments

Abstract

AbstractA large number of engineers work in organizations with specialized jobs of a routine nature. In many ways they can be compared with workers on a production line; it is the same work that is done over and over again. Empirical studies demonstrate that this leads to frustration.There is no standard solution available, but there are a number of approaches that can lead to greater satisfaction if one is willing to experiment with them. A more organic, less structured management system and more use of problem oriented project groups may bring benefits. Job enrichment, where engineers are given more responsibility by transfer of tasks previously done by managers and seniors, and special training where engineers are given an opportunity to systematically develop their capabilities should be considered. Further, organizational development must be mentioned where an external change agent together with the people involved develops a solution aiming at the satisfaction of the needs of both the individual and the organization. Finally come flexible working hours which have an indirect effect on the job situation by allowing for a richer life off the job.