Abstract
Studies indicate that in recent times, many working adults have combined family and work roles but they find it difficult to effectively execute their duties. This is due to the fact that these roles are incompatible, and therefore cause work-family conflict which has adverse concerns for both employees and organizations. This study therefore examined effects of work-family conflict on job performance in a selected bank in Ghana. It is a cross-sectional study and it employed the quantitative research method. Simple random and stratified sampling techniques were used to sample 100 respondents and both primary and secondary data were used. The findings revealed that family demand, long working hours and heavy workload were among the reasons for work-family conflict. Flexible time schedule, supervisory support, supportive work environment, and formulation of family friendly policies such as child care services were strategies the bank used to minimise work-family conflict. A significantly negative correlation was established between work-family conflict and job performance showing that high levels of work-family conflict in employees leads to lower job performance. It was recommended that other banks without work-family conflict strategies should emulate the best practices of the study bank to help enhance the performance of their employees.
Highlights
Work is seen to be an integral part of life but the key constituents of adult life are family and work (Neerpal & Barath, 2013; Nordenmark, 2017)
The findings revealed that family demand, long working hours and heavy workload were among the reasons for work-family conflict
The findings indicated a significant negative link between work-family conflict and employee performance
Summary
Work is seen to be an integral part of life but the key constituents of adult life are family and work (Neerpal & Barath, 2013; Nordenmark, 2017). Combining family roles and work roles effectively is difficult for many workers (Ernst & Young, 2015) and since these roles are incompatible, an inter role conflict occurs (Laode et al, 2017). Work-family conflict is explained as an individual perception of pressures from work and family that are difficult to balance (Wang, 2010). Among the causes of work-family conflict are family demands, scheduled works, daily tasks, longer working hours, high work demand, and job inflexibility (Akkas et al, 2015; Laode et al, 2017).
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