Abstract
Purpose Job satisfaction is indispensable in the daily life of the workforce, and the mechanism that drives job satisfaction requires the attention of the management of corporate organisations. The purpose of this paper is to investigate the predictors of work environment on job satisfaction among nurses in both federal and state tertiary hospitals in Lagos State. Design/methodology/approach The study used the longitudinal research design to elicit information from the respondents. The research instrument used is a nursing work index scale by Aiken and Patrician which has been established to have a high internal reliability coefficient. The simple random sampling strategy was used to administer the research instrument to 364 nurses. The study used hierarchical multiple regression to analyse the data obtained. Findings This study discovered that all the variables collectively determined nurses job satisfaction; however, the salary was the most fundamental essential predictor that drive nurses’ job satisfaction followed by advancement and promotion. All seven predictors, namely, socio-political climate; administrative and managerial support, autonomy and responsibility, salary, supervision and working condition, recognition and achievement, advancement and promotion, collectively exert positive relationship with nurses’ job satisfaction. The study concluded that to retain and prevent turnover intention among nurses, and other health-care workers, the management of hospitals must pay due attention to issues relating to job satisfaction, as this is likely to increase health-care system effectiveness, boost mental and social health of the nurses. Originality/value This study shows that job satisfaction in the workplace comes from diverse techniques, as other factors have been proven effective other than salary in international cultures and regions, but in Nigeria, salary and career promotion take pre-eminence above other factors. This is because of Nigerian socio-cultural realities and that is another paradigm shift.
Highlights
Satisfaction in the workplace has played a dominant role in eliciting positive work behaviour in the Nigerian business environment
Study of Maulabakhsh and Raziq (2015) has established that positive supervisory orientation fosters and nurtures talent development while keeping workers on the right track but could exhibit conflict management ability that keeps the team to work favourably. It is against this backdrop of performance indices of employees that this study investigates the impact of work environment on the level of job satisfaction of nurses in the Nigerian public health-care sector, in federal and state government tertiary hospitals in Lagos State
Research methods 3.1 Research design This paper investigates the impact of work environment on job satisfaction among nurses in University tertiary hospitals in Lagos State
Summary
Satisfaction in the workplace has played a dominant role in eliciting positive work behaviour in the Nigerian business environment. It creates customer experience at work and reduces employee turnover intention. The concept of satisfaction for health-care employees has described as a positive feeling of contentment that individuals obtain from their job while working for a corporate organisation (Ezeja et al, 2010). The moment people like and enjoy their work, they are observed to be fulfilled, productive and, such employees tend to have a high level of job satisfaction while those employees who are dissatisfied with their work will have low satisfaction with such job and may experience stress at work, burnout as well as psychological health disorders (Coker et al, 2011)
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