Abstract
Research with primary care health workers doesn’t take in consideration well-being as a strategy for health prevention and health promotion in the workplace. This study aimed to evaluate how social well-being mediates the relationship between the occurrence of aggressive behaviors and psychosocial risks at work in the development of Burnout Syn-drome in 248 primary healthcare workers of Porto Alegre, Brazil. The instruments used for data collection were: sociodemographic questionnaire, the Brazilian Criterion of Economic Classification, a questionnaire about work perception in primary healthcare, the Psycho-social Risks at Work scales, the Healthcare-worker’s Aggressive Behavior Scale-Users, the “Spanish Burnout Inventory”, and the Social Well-Being Scale. Results show that Social Well-Being is a protective significant mediator between the occurrence of healthcare us-er’s aggressive-behaviors and psychosocial work risks in Burnout development. Further psychosocial interventions based on these findings are needed to promote health in this population.
Highlights
Research with primary care health workers doesn’t take in consideration well-being as a strategy for health prevention and health promotion in the workplace
This study aimed to evaluate how social well-being mediates the relationship between the occurrence of aggressive behaviors and psychosocial risks at work in the development of Burnout Syndrome in 248 primary healthcare workers of Porto Alegre, Brazil
The instruments used for data collection were: sociodemographic questionnaire, the Brazilian Criterion of Economic Classification, a questionnaire about work perception in primary healthcare, the Psychosocial Risks at Work scales, the Healthcare-worker’s Aggressive Behavior Scale-Users, the “Spanish Burnout Inventory”, and the Social Well-Being Scale
Summary
Resumo Há poucos estudos sobre saúde do trabalhador na atenção básica que levem em consideração aspectos de bem-estar como estratégia para promoção da saúde no trabalho. Este estudo teve por objetivo avaliar o bem-estar social como mediador entre a ocorrência de comportamentos violentos dos usuários e riscos psicossociais no trabalho no desenvolvimento da síndrome de Burnout em 248 trabalhadores da atenção básica de Porto Alegre, Brasil. Foram aferidos dados sociodemográficos; Critério de Classificação Econômica Brasil; Questionário sobre a atuação na atenção básica; Escala de comportamentos violentos à profissionais da atenção básica (HABS-U); Bateria de riscos psicossociais no trabalho; Questionário para Síndrome de Burnout (CESQT); e Escala de Bem-Estar Social. Resultados apontam que o BemEstar Social é uma variável mediadora protetora significativa entre comportamentos agressivos, riscos psicossociais no trabalho e desenvolvimento de Burnout. Palavras-chave: Saúde do Trabalhador, Esgotamento Profissional, Bem-Estar Social, Atenção Primária à Saúde
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