Work engagement in the mining industry in South Africa: The role of tasks and relationships

Abstract

The platinum mining sector in South Africa presents a significant context for the study of work engagement, given the major changes and turmoil experienced by employees in this sector. The aim of this study was to investigate the effects of task and relational factors on work engagement in the platinum mining industry in South Africa. A stratified random sample (N = 564) comprising employees in a platinum mining organisation in South Africa was surveyed (females = 35.1%, blacks = 51.6%, middle managers = 40.8%). The employees completed a biographical questionnaire and several other measures: the Engagement Scale, Supervisory Support Scale, Social Support Scale and Job Diagnostic Survey. The results supported a reliable three-factor structure (consisting of autonomy support, competence support, and relatedness support) for the Supervisory Support Scale. The structural model confirmed that task characteristics (comprising task significance and task identity) were strongly related to work engagement. Supervisor support and co-worker support showed a positive relationship with work engagement, albeit to a lesser extent.