Abstract
The big challenge facing bureaucracy is how they are able to carry out activities efficiently and effectively. Therefore, so far bureaucracy has been identified with convoluted performance, structure that is too large, full of collusion, corruption and nepotism, and there are no definite standards. Padang State University has currently carried out bureaucratic reform agendas from 2010 to 2014. Although not yet comprehensive and very well organized, the change agenda has been implemented and the results have been felt by employees and related stakeholders. However, the long road to bureaucratic reform continues, the challenges and problems of the bureaucracy have not been completely completed, requiring solutions and solutions to solve bureaucratic problems and create a professional bureaucracy. This study aims to determine the direct and indirect effects of work culture, professionalism and work motivation variables on the quality of work of educational staff at Padang State University. The method used is a quantitative method, with a survey approach. The study population was all education staff employees in the rector of Padang State University. The number of research samples was determined using the Slovin formula. The number of research samples as many as 160 people were determined by proportional stratified random sampling technique. The instrument used was a questionnaire that had been tested for validity and reliability. This study found that partially and simultan, work culture variables, professionalism and work motivation had a direct and indirect influence on the quality of work of educational staff at Padang State University.
Highlights
Bureaucracy is an important instrument in society, its presence cannot be avoided
Fourth Hypothesis The fourth hypothesis in this study is to look at the influence of work culture (X1) on work motivation (X3)
It was found that the variables of work culture, professionalism and work motivation have a positive direct relationship to work quality
Summary
Bureaucracy is an important instrument in society, its presence cannot be avoided. Bureaucracy is a logical consequence of the hypothesis that the state has a goal which is to improve the welfare of its people through bureaucratic media, the State must be directly involved.The state is actively involved in the social life of the community through bureaucracy and for that the state builds a good administrative system with the aim of serving the interests of its people because basically through the state bureaucracy directly responds to the needs and interests of the people themselves.In accordance with the Regulation of the Minister of State PAN Number PER / 15 / M.PAN /7/2008 concerning General Guidelines for Bureaucratic Reform which was later refined with the Regulation of the Minister of State PAN and RB Number 20 of 2010 concerning Road Map of Bureaucratic Reform 2010-2014 and Presidential Regulation254 Jurnal Ilmiah Ilmu Administrasi Publik: Jurnal Pemikiran dan Penelitian Administrasi PublikVolume 10 Number 1, January – June 2020. Bureaucracy is a logical consequence of the hypothesis that the state has a goal which is to improve the welfare of its people through bureaucratic media, the State must be directly involved.The state is actively involved in the social life of the community through bureaucracy and for that the state builds a good administrative system with the aim of serving the interests of its people because basically through the state bureaucracy directly responds to the needs and interests of the people themselves. Number 81 In 2010 concerning the Grand Design of the 2010-2025 Bureaucracy Reform, all government agencies / institutions were required to carry out bureaucratic reforms to create good governance. One area of change in bureaucratic reform itself is the apparatus mentality which aims to create a positive work culture for serving, clean and accountable bureaucracies. It is hoped that a clean and accountable, effective and efficient bureaucracy will be created and able to provide quality services
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