Abstract

With increasing levels of age diversity in the labour force, it is now possible to find workplaces with teams comprising members from at least three ‘generations’. To date, extensive research has been conducted to explore ways in which ‘Generation X’ and ‘Generation Y’ (or Millennials) may need to be managed differently from ‘Baby Boomers’. Many of the recommendations have been framed to enhance the ability of older managers to better understand younger workers. While this paper addresses these issues, it also considers the growing need for younger managers to develop strategies and skills that will assist with the management of older workers. It is concluded that the provision of flexible, equitable and fair working conditions will assist organisations in attracting and retaining the best candidates from all ‘generations’.

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