Abstract

Since the creation of the Law Enforcement Assistance Administration in 1968 there has been a tremendous amount of research on policing, police officers and police departments in the USA. Most of the studies have focussed on the large municipal police agencies that have large numbers of officers and, presumably, face the greatest problems. This means that small and medium‐sized policing largely has been ignored, or it surfaces as a research topic only periodically. Remedies this by looking at the officers serving in four small city police departments. Considers a single research question: is it who the officers are, or what they do that explains their perceptions of the workplace? Based on 162 questionnaires received from certified police officers in four New Mexico police departments, examines the effects of service, gender and work activities on officers’ perceptions of the workplace and their general work world. Finds that officer perceptions of the work world are related more closely to what they do than who they are. Addresses the practical and policy implications of these findings.

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