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Abstract
Introduction: Satisfaction is a complex concept, which we often come across when evaluating the childbirth experience. The purpose of the research was to find out the childbirth experiences of women in Slovenia with regard to their level of satisfaction with the provided perinatal care. Methods: The Slovenian version of the Birth Satisfaction Scale – Revised was used in a non-experimental quantitative descriptive research (Cronbach α = 0.81). The data were collected through an online questionnaire in February 2017. Convenience sampling was used and 301 women, who gave birth in 2016 in Slovenia, participated. Data were analysed with descriptive statistics, the Mann-Whitney U test and Spearman's correlation coefficient. Results: The results of the study have shown that the number of births (U = 6802, p = 0.150), education (U = 7493, p = 0.317), age (U = 5142, p = 0.061) and presence of birth partner (U = 2841, p = 0.730) are not statistically significantly correlated with the assessment of childbirth satisfaction. A lower level of satisfaction was also found in cases of caesarean sections of primiparous, in comparison with multiparous, women (U = 430, p = 0.001). A statistically significant difference was established in the correlation between satisfaction and respondents' residential environment (U = 7029, p = 0.039), professional communication, and level of anxiousness of birthing mothers (rs = 0.397, p = 0,000). Discussion and conclusion: The results have shown that healthcare professionals who are present in childbirth are the key factor in contributing to a positive birth experience. The obtained results open up an opportunity for further research on the communication and attitude of health professionals towards birthing mothers.
Highlights
Satisfaction is a complex concept, which we often come across when evaluating the childbirth experience
In the research conducted by Hollins Martin and Martin (2015) with the same measuring instrument (BSS-R) this connection was demonstrated. 228 women who had given birth no longer than 10 days ago were included in the study
Some focus on the attitude of healthcare professionals towards the birthing woman, while others emphasise the perinatal support, the presence of pain, the environment or the first contact with the infant
Summary
Satisfaction is a complex concept, which we often come across when evaluating the childbirth experience. The purpose of the research was to find out the childbirth experiences of women in Slovenia with regard to their level of satisfaction with the provided perinatal care. A statistically significant difference was established in the correlation between satisfaction and respondents' residential environment (U = 7029, p = 0.039), professional communication, and level of anxiousness of birthing mothers (rs = 0.397, p = 0,000). Hinic (2015) has found that the following parameters affect childbirth satisfaction: quality of healthcare, including the support and communication style of healthcare professionals, participation in the decision-making process, stress (due to unexpected complications and medical interventions), as well as the gap between expectations and real or realised course of childbirth. Levels of satisfaction change with the time that has passed from childbirth as birthing mothers evaluate their satisfaction differently immediately after childbirth compared to one year afterwards (Mivšek, 2007)
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