Abstract
An examination of 11 U.S. hotel chains' 1998 filings with the federal Equal Employment Opportunity Commission shows that nearly half of the managers in hotel properties are women. Specifically, in a sample of over 470 hotels comprising 5,447 individual managers, the split between male and female managers was 54 percent to 46 percent. However, just over 15 percent of the general managers were women, and most of the women are clustered in just a few management positions-namely, catering, sales and marketing, personnel, reservations, and housekeeping. For example, nearly 82 percent of the catering managers were women, and that figure was 74 percent for personnel managers. By contrast, the percentage of women in two positions that typically lead to the GM job-rooms (front office) manager and F&B manager-is nowhere near as high. While 53 percent of the front-office managers were women, only 17 percent of F&B managers were women. Women were likewise underrepresented on hotels' executive committees. Still, the overall picture is one of progress.
Published Version
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