With the Best of Intentions

Abstract

Charities and humanitarian organisations in Singapore that were involved in post-Tsunami relief and reconstruction work are repeatedly queried by volunteers, donors, and journalists. The world has pledged and donated billions to Tsunami relief and reconstruction, and I have personally given money to Singapore charities. Why do I still read about needy people in temporary shelters? Where has the money gone? Another question reflects similar sentiments of puzzlement, even frustration: I am moved by the devastation and would like to help by volunteering my time and expertise. I have signed up to volunteer with several humanitarian organisations. I am highly qualified and could help people. Why am I still not sent overseas? These are good questions that deserve solid answers. This article discusses the latest thinking in relief circles as to which volunteers are best sent overseas and how donations can most responsibly be used for effective and sustainable reconstruction. The authors draw on Singapore's experience with providing relief in the aftermath of the Tsunami along with the Dr. Tan Tay Keong's observations of relief and rehabilitation efforts in the Tsunami-affected areas of Sri Lanka and Indonesia. The article finds that volunteering requires much more than just a giving heart. Also, donations may be used most effectively by thinking long term rather than just short term. Further, donations are best administered in a way coordinated with local relief plans and in consultation with local people. The article closes by considering lessons for volunteers, donors, and humanitarian relief agencies from the Tsunami's aftermath.