Abstract

The growing concern for food safety and quality motivates governments and private sectors to improve consumers’ confidence in food systems, such as through adopting certifications and traceability systems. The recent emergence of diverse food labelling schemes and the turbulence in food systems in emerging countries have sparked questions about consumers’ valuation of such labels. Nonetheless, little is known on how the familiarity with, trust in and knowledge of these food labelling schemes affect consumers’ willingness to pay for labelling schemes in emerging market contexts. This study aims to address these literature gaps by investigating consumers’ valuation of existing certifications, branding and traceability labelling schemes in Vietnam. A face-to-face survey was conducted, including a discrete choice experiment on water spinach in Ho Chi Minh City, Vietnam. The findings indicated that Vietnamese consumers are generally willing to pay price premia for food labelling schemes, such as VietGAP certification, EU and USDA organic certifications, private branding and traceable Quick Response (QR) coding. While familiarity and understanding had no significant impact on Vietnamese consumers’ valuation, trust was found to be a critical factor shaping willingness to pay for products bearing VietGAP label. Policy implications and marketing strategies for organic certifications and traceability schemes in Vietnam are discussed.

Highlights

  • Food safety is a global problem as almost one in ten people worldwide fall sick due to contaminated food, and 420,000 die every year due to foodborne diseases [1]; consumers’ awareness of food safety remains modest worldwide [2,3]

  • This study aims to address the aforementioned literature gaps through a choice experiment for water spinach in Ho Chi Minh City, Vietnam, to elicit willingness to pay for specific food labelling schemes, including certifications (VietGAP, EU and United States Department of Agriculture (USDA) organic certifications), a private brand logo and a traceable Quick Response (QR) code

  • Descriptive analyses (Table 2) show that female consumers were dominant in this survey, which is in line with other food consumer surveys in Vietnam, indicating that women are predominately responsible for food shopping [22]

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Summary

Introduction

Food safety is a global problem as almost one in ten people worldwide fall sick due to contaminated food, and 420,000 die every year due to foodborne diseases [1]; consumers’ awareness of food safety remains modest worldwide [2,3]. Recent food frauds, such as melamine in infant formula milk in China [4], horsemeat in beef burgers in Ireland [5] and food safety risks such as mad cow disease [6], have increasingly captured public attention [7]. Food safety and quality have gradually improved due to increased agricultural export and growing domestic demands [11]. As emerging countries’ income levels are rising, domestic demand for food quality and safety tends to increase [9]

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