Abstract

Wicked Problems and New Ways of Organizing: How Fe y Alegria Confronted Changing Manifestations of Poverty

Highlights

  • Recent years have seen increasing interest in understanding how organizations deal with wicked problems (Dorado & Ventresca, 2013; Ferlie, Fitzgerald, McGivern, Dopson, & Bennett, 2013; Grint, 2014; Reinecke & Ansari, 2016)

  • How a wicked problem is constructed is intertwined with how responses are organized

  • Our study expands on the organizational challenge by exploring how organizations deal with the changing manifestations of wicked problems

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Summary

Introduction

Recent years have seen increasing interest in understanding how organizations deal with wicked problems (Dorado & Ventresca, 2013; Ferlie, Fitzgerald, McGivern, Dopson, & Bennett, 2013; Grint, 2014; Reinecke & Ansari, 2016). Previous studies on wicked problems have revealed the importance of framing the problem and its root cause(s) in ways that mobilize action amidst conflicting stakeholder values (Reinecke & Ansari, 2016), as well as the challenge of knowledge uncertainty when information regarding the problem and its solutions is incomplete (Brook, Pedler, Abbott, & Burgoyne, 2016; Camillus, 2008). Scholars have recently begun to explore how organizations manage the dynamic complexity of wicked problems, which results from the unpredictable and unexpected ways in which wicked problems unfold due to interdependencies between known and unknown factors (Dentoni, Bitzer, & Schouten, 2018). This paper aims to explore the following question: How do organizations deal with the changing manifestations of wicked problems?

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