Abstract

Whilst Touch ID and ‘selfie banking’ have recently been dominating the headlines in the popular press, readers of Biometric Technology Today won't have missed the news that two of the UK's largest banks (HSBC and Barclays) are now live with voice biometrics solutions for their retail banking customers. The result is that 40–50% of Britain's economically active population are now in scope of some form of voice biometric. And with a 92% increase in telephone banking fraud in 2014–15 1 it is no longer a question of if but when – and in some cases how quickly – other banks worldwide will follow.

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