Abstract

Most of the country in last few years using the e-government service. This service of e-government serves citizen, in general, using world wide web. It gives permission to the government to analyse, process and give a report on data efficiency to evolve to a decision. Because of the technology became a smart, we should improve e-government services. To achieve realising the power of data, integration in government service, seamless service experience, and citizen engagement, we transform e-government service to the smart government service. Now the whole world is toward to using the smart government with smart technology. The smart government is an upgrade of e-government that enables the citizen to access to service easily with smart technology. The smart government enable the citizen to interact with the government service in a new way because of the developing smart device, social media, and mobile application. Smart government produce to the citizen, business, health, and economical to use the government service easily and fast. In this paper will present the smart government features, discuss the importance of smart government, why move to the smart government? and how can make citizen interact with the government services?

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