Why Does Dilbert, the Far Side, and other Cartoons Convey Essential Truths about Human Factors and Ergonomics?

Abstract

The purpose of this panel session is to explore how cartoons have been used to teach and discuss essential truths about human factors and ergonomics. Naturally, we hope to have fun too. Human factors and ergonomics is often much too serious. Educators and non-educators alike should enjoy the material. Numerous philosophical and practical issues are likely to emerge as the session evolves. The audience, we hope, will be an active participant in the laughter and discussion. Each panelist has been invited to open their lecture files and share their favorite cartoons about a variety of topics such as office ergonomics (see, e.g., Dilbert), aviation displays and controls (see, e.g., the Far Side), industrial ergonomics, human-computer interaction, information design, human error, transportation human factors, medical systems, and so forth. Each panelist brings a unique research and experiential perspective to the panel. For example, a variety of nationalities including the U.K., Canada, Australia, and the U.S. are represented. In addition, panelists will be invited to discuss a number of deeper issues. Are cartoons a useful teaching tool? Can a quiet class be roused from their slumber by the use of visual humor? Is there a best way to introduce or use a cartoon in a lecture? What copyright issues surround the use of cartoons for educational use? Why do we laugh (or cry) at cartoons that succinctly capture poor design in human factors and ergonomics? Can the sting of a poor design evaluation be moderated by the use of humor?