Abstract

Serials: The Journal for the Serials Community has been digitised and can be accessed in full on this website. All content is freely available on an open-access basis. Serials was published between 1988 and 2011. In 2012, the journal was retitled and is now published as Insights: the UKSG journal.

Highlights

  • Being able to uniquely identify the institutions at each stage in the supply chain can cut down on access losses, and if libraries, agents, publishers and hosting services can agree on and implement a standard institutional identifier, loss of access may become a thing of the past

  • There are many reasons for this lost access, some simple, some complex, but the usual cause is some form of miscommunication between two participating parties in the journal supply chain

  • There is a long and complex ‘chain’ that occurs between the order a library places with their subscription agent and the activation of the subscription at the publisher’s online hosting service

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Summary

HELEN L HENDERSON Managing Director Ringgold Ltd

At the beginning of every year the listservs are buzzing with questions such as:. “Has anyone else lost access to (fill in the blank) titles?” “Does anyone know the new URL for (blank) title?” “Which bundle does this (blank) title sit in?”. There are many reasons for this lost access, some simple, some complex, but the usual cause is some form of miscommunication between two participating parties in the journal supply chain. There is a long and complex ‘chain’ (which can be thought of as a series of transactions) that occurs between the order a library places with their subscription agent (or even directly with the publisher) and the activation of the subscription at the publisher’s online hosting service. Library inputs purchase order title-related information into local ILS. 2. ILS order is sent to subscription agent 3. Publisher (or distributor) inputs data to fulfilment system and creates or updates the account 10. Publisher attributes payment to appropriate account 13. Publisher sends file of authorized accounts to hosting service 14. Hosting service sets up access file for authorized account and title 15. Library activates account or title for appropriate publisher

Helen L Henderson Why do you lose access?
Institutional identifiers
Licensing definitions
Journal title transfers
URL changes
Importance of standards
Findings
Conclusion
Full Text
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