Abstract

Telecommuting, an alternative work arrangement by working away from central offices, has been widely used during the coronavirus epidemic. Although telecommuting elevates individual performance outcomes, its potential negative influence has been surprisingly and largely neglected. With the aim to fully capture this “dark” side of telecommuting, this study uncovers why and when telecommuting is detrimental to individual task and contextual performance. Drawing on boundary theory, we hypothesize that telecommuting decreases individual task and contextual performance by increasing the family-to-work conflict, and that this negative, indirect effect decreases when telecommuters prefer integrating work¬–family roles or enjoy higher job autonomy. A sample of 481 individuals teleworking during the pandemic fully supports our hypotheses. Theoretical and practical implications, limitations, and future directions are discussed.

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