Abstract

There has been much effort on studying how social media sites, such as Twitter, help propagate information in different situations, including spreading alerts and SOS messages in an emergency. However, existing work has not addressed how to actively identify and engage the right strangers at the right time on social media to help effectively propagate intended information within a desired time frame. To address this problem, we have developed three models: (1) a feature-based model that leverages people's exhibited social behavior, including the content of their tweets and social interactions, to characterize their willingness and readiness to propagate information on Twitter via the act of retweeting; (2) a wait-time model based on a user's previous retweeting wait times to predict his or her next retweeting time when asked; and (3) a subset selection model that automatically selects a subset of people from a set of available people using probabilities predicted by the feature-based model and maximizes retweeting rate. Based on these three models, we build a recommender system that predicts the likelihood of a stranger to retweet information when asked, within a specific time window, and recommends the top-N qualified strangers to engage with. Our experiments, including live studies in the real world, demonstrate the effectiveness of our work.

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