Who needs cash? The deservingness perceptions of Brazilian civil servants in cash‐based social policy implementation

Abstract

AbstractDrawing on existing European research findings, we assess factors driving Brazilian social security street‐level officials' deservingness perceptions through survey and administrative data. Ordered regression analyses gauge the effects of socioeconomic status, social work academic background and face‐to‐face contact with the public on these officials' perceptions towards social assistance beneficiaries under seven deservingness criteria. A middle‐class socioeconomic status increased the odds that beneficiaries are seen as undeserving under the criteria of social investment, control and reciprocity, while a high socioeconomic status is linked to benevolent perceptions of their need. A social work academic background is strongly linked to higher overall deservingness perceptions, whereas frequent face‐to‐face contact with the public can reduce them under the control deservingness criterion. The research takes a new step in the direction of deservingness survey studies, suggesting the formulation of new analytical frameworks and increasing policymakers' awareness of the importance of variables driving bureaucracy decisions.