Who helps and harms whom? Relational antecedents of interpersonal helping and harming in organizations.

Abstract

Antecedents of interpersonally directed forms of citizenship and counterproductive behaviors (i.e., interpersonal helping and harming, respectively) have been studied most often under the broad categories of individual differences and job attitudes. Although these behaviors often are exhibited within the confines of interpersonal relationships, the impact of relationship quality and context on such behaviors has been understudied. The present study uses a social networks framework to examine the relational antecedents of interpersonal helping and harming in a sample of 62 members of a college sorority house. Results indicate that relational variables--direct, third-party, and structural or positional characteristics of positive and negative affective networks, and the frequency of voluntary interaction--explain substantial incremental variance (beyond traditional predictors) in helping and harming. Moreover, helping and harming were themselves weakly positively interrelated. Implications for theory and practice are discussed.