Abstract
ABSTRACTRecent literature focuses on the question, why or how to select logistics service providers. There is little knowledge regarding the organisational units and the individuals involved in the buying process. This research investigates organisational and occupational issues of logistics service buying based on a survey. The results provide evidence that depending on the stage of the logistics service buying process, various organisational divisions are involved. While early stages show the coexistence and cooperation of purchasing and logistics departments, logistics is dominant in supporting the relationship. The chief logistics officer is of central importance. Nevertheless, other general groups of actors participate.
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