Abstract

Utilizing a systematic sample of 200 sales managers selected from manufacturing and wholesaling firms listed in the Dun and BradstreetMillion-Dollar Directory, a survey was conducted to determine whether or not a general profile of “successful” salespersons and another profile of “unsuccessful” salespersons could be constructed. A seven-point semantic differential scale was used to obtain ratings by sales managers of salespeople on each of twenty-four personal attributes. Profiles of “successful” and “unsuccessful” salespersons were found which showed large differences in ratings on the twenty-four personal attributes. Using factor analysis, a reduced set of personal characteristics was determined to predict “successful” and “unsuccessful” salespersons.

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