Which two heads are better than one? Uncovering the positive effects of diversity in creative teams

Abstract

AbstractWe examine how diversity affects teams' output in the creative uses task. Diversity among team members' experience or knowledge leads to greater creative output; however, diversity over observable characteristics has no measurable impact. Surprisingly, we find no correlation between experiential diversity and diversity over observable characteristics in our sample. We propose that creative organizations can benefit by also emphasizing experiential diversity when constructing diversity policy to foster effective teams.