Where’s the database in digital ethnography? Exploring database ethnography for open data research

Abstract

Contemporary cities are witnessing momentous shifts in how institutions and individuals produce and circulate data. Despite recent trends claiming that anyone can create and use data, cities remain marked by persistently uneven access and usage of digital technologies. This is the case as well within the emergent phenomenon of the ‘smart city,’ where open data are a key strategy for achieving ‘smartness,’ and increasingly constitute a fundamental dimension of urban life, governance, economic activity, and epistemology. The digital ethnography has extended traditional ethnographic research practices into such digital realms, yet its applicability within open data and smart cities is unclear. The method has tended to overlook the important roles of particular digital artifacts such as the database in structuring and producing knowledge. In this paper, we develop the database ethnography as a rich methodological resource for open data research. This approach centers the database as a key site for the production and materialization of social meaning. The database ethnography draws attention to the ways digital choices and practices—around database design, schema, data models, and so on—leave traces through time. From these traces, we may infer lessons about how phenomena come to be encoded as data and acted upon in urban contexts. Open databases are, in other words, key ways in which knowledges about the smart city are framed, delimited, and represented. More specifically, we argue that open databases limit data types, categorize and classify data to align with technical specifications, reflect the database designer’s episteme, and (re)produce conceptions of the world. We substantiate these claims through a database ethnography of the open data portal for the city of Calgary, in Western Canada.