Abstract

ABSTRACTThis study explores policy makers’, health-care professionals’ and senior volunteers’ perceptions of senior volunteers. Two Norwegian government white papers regarding older adult care and welfare services, which were published over a period of 19 years, were selected for close examination. Furthermore, focus group interviews with a purposeful sample of five senior volunteers and 15 health-care professionals were conducted. The study explores the discursive formations of senior volunteers in the government white papers and how they are negotiated in the senior volunteers’ and the health-care professionals’ narratives. Two dominant discourses were presented in the white papers: a prevention discourse (in which volunteering was presented primarily as a means to prevent volunteers’ loneliness and need for care services) and a sustainability discourse (in which the volunteers were presented as instrumental in future sustainable care services). Both discourses echo a common overarching discourse about a capacity crisis due to the ageing population. The senior volunteers were positioned as partners and active agents in both their own narratives and the health-care professionals’ narratives. Their position as independent and as spokespersons for the less empowered were evident only in the senior volunteers’ own narratives. Only the health-care professionals referenced the prevention discourse and capacity issues. The senior volunteers presented themselves as competent, efficient political actors, and they resisted both the prevention and sustainability discourses. In the senior volunteers’ narratives, social and political participation were interrelated. The study demonstrates that new discursive landscapes must be created to capture the diversity among senior volunteers and their efforts. While senior volunteers must be meaningfully involved in decision making, planning and design, their positions as independent and active agents must also be ensured. Authentic partnerships between senior volunteers and public care services involve a balance between involvement and independence.

Highlights

  • I was very disappointed when we asked the [nursing home] staff if we could come and visit; they told us that the patients needed peace and quiet ...We used to go there from the senior association and the dementia association and offer [to arrange different] activities

  • We explore how senior volunteers are positioned, both in their own stories and in health-care professionals’ stories, in reference to the dominant discourses represented in the government white papers

  • What dominant discourses on senior volunteers are represented in the government white papers?

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Summary

Introduction

I was very disappointed when we asked the [nursing home] staff if we could come and visit; they told us that the patients needed peace and quiet ...We used to go there from the senior association and the dementia association and offer [to arrange different] activities. They allowed us to go into the hallway [just inside the entrance door], and there we held a concert. We just told them that we were coming! Last year, we arranged for a marching band to come. It was great! Imagine – they had told us not to come there with ... not to bring anything noisy because it was impossible and because [the patients] would be completely hopeless to deal with, restless, and so on. (Senior volunteer)

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