Abstract
The primary goal of the present study is to investigate complex relationships among interpersonal behaviors, language use, and group performance in short-term virtual teams. Thirty-four, four-person groups completed a decision-making task in real time using an online chat program. The findings suggest that having a negatively communicating collaborator in the group is associated with higher group performance compared with having a positively communicating collaborator. Also, linguistic style matching is a stronger predictor of group performance for groups with a positively communicating confederate compared with groups with a negatively communicating confederate. The findings are discussed within the theoretical framework of shared mental models, minority influence, and communication accommodation theory.
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