What’s in A Name: How Terminology Affects the Relationships Between Libraries, Librarians, Users, and Principles of Inclusivity

Abstract

Terminology matters. Law librarians use a variety of terms to describe those who use the library—from user to member, customer to patron, and others. This article examines the terms that are used and what that terminology implies about the relationship between librarian and library user. By considering the attitudes, behaviors, and connotations behind the terminology librarians use, librarians, specifically law librarians, can impact library users’ sense of inclusion and belonging.